This statistic depicts the results of a survey regarding the most returned items by online shoppers in 2016. According to the survey, clothing and accessories were the most frequently returned items by online shoppers; 75 percent of online shoppers reporting returning these items.
Share of online shoppers who returned an item in 2016, by type of item
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Share of respondents
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Optoro. (August 7, 2017). Share of online shoppers who returned an item in 2016, by type of item [Graph]. In Statista. Retrieved July 27, 2024, from https://www.statista.com/statistics/754320/most-returned-items-reverse-logistics/
Optoro. "Share of online shoppers who returned an item in 2016, by type of item." Chart. August 7, 2017. Statista. Accessed July 27, 2024. https://www.statista.com/statistics/754320/most-returned-items-reverse-logistics/
Optoro. (2017). Share of online shoppers who returned an item in 2016, by type of item. Statista. Statista Inc.. Accessed: July 27, 2024. https://www.statista.com/statistics/754320/most-returned-items-reverse-logistics/
Optoro. "Share of Online Shoppers Who Returned An Item in 2016, by Type of Item." Statista, Statista Inc., 7 Aug 2017, https://www.statista.com/statistics/754320/most-returned-items-reverse-logistics/
Optoro, Share of online shoppers who returned an item in 2016, by type of item Statista, https://www.statista.com/statistics/754320/most-returned-items-reverse-logistics/ (last visited July 27, 2024)
Share of online shoppers who returned an item in 2016, by type of item [Graph], Optoro, August 7, 2017. [Online]. Available: https://www.statista.com/statistics/754320/most-returned-items-reverse-logistics/